Privacy Policy

Pairmest is a private space for two people. That only works if you can trust what happens to the things you put in it. This page explains what we collect, why we collect it, and — because Pairmest is built for couples — precisely what your partner can and cannot see.

We have tried to write this in plain language. If anything here is unclear, email us at hello@pairmest.com and we will explain it.

1. Who we are

Pairmest is the app this policy covers, and we are the people who make it. In this policy, “we” and “us” mean Pairmest.

You can reach us any time at hello@pairmest.com. A person reads that inbox.

2. What we collect

Here is everything, grouped by why it exists.

Your account

• Your email address.
• Whether that email has been verified.
• Your date of birth.
• Your account status — whether the account is active.
• Your pairing status — whether you are currently paired with someone.
• A couple identifier, which is the ID that links your account and your partner’s once you pair.

Signing in

• You can sign in with a password. When you first set up your account, we email you a one-time activation code to confirm the address is yours.
• If you choose to sign in with Google or Apple, that provider confirms it is you and we use their confirmation instead of aPairmest password. Signing in this way is optional.

Diagnostics

• Firebase Analytics — a user identifier and user properties, recorded alongside events describing how the app is used.
• Firebase Crashlytics — crash reports, sent when the app stops unexpectedly.

Notifications

• A Firebase Cloud Messaging push token — the address your device is reachable at for push notifications.

Things you create

• Moments — the photos and captions you add to your shared space.
• Shared calendar dates.
• Daily-prompt answers.

3. Why we collect it

One purpose each. Nothing on this list is used for anything else.

• Email address — to identify your account, to sign you in, and to send you the activation code and account notices.
• Email-verification status — so we know the address really belongs to you before the account can be used.
• Date of birth — to check you meet the minimum age for Pairmest.
• Account status — to know whether the account is active, and to close it when you ask us to.
• Pairing status and couple identifier — to connect your account to your partner’s, and to show each of you the same shared space.
• Password sign-in and the one-time activation code — to keep other people out of your account.
• Google or Apple sign-in — to sign you in, if you pick that instead of a password.
• Firebase Analytics — to understand which parts of the app are used, so we know what to fix and what to build next.
• Firebase Crashlytics — to find and fix crashes.
• Push token — to send push notifications to your device.
• Moments, calendar dates and prompt answers — to store what you create and show it to you and your partner in your shared space.

We do not sell your information. We do not share it with advertising networks. We do not build advertising profiles, and there are no ads in Pairmest.

4. What your partner can see

Pairmest is a shared space, so some of what you add is meant to be seen. Here is exactly where the line falls.

Once you are paired, your partner can see:

• Every moment you add — the photo and its caption.
• Every calendar date you add to the shared calendar.
• Your daily-prompt answers, subject to the rule just below.
• Your days-together count — the same number you see.

Daily prompts work both ways at once. Your answer to a daily prompt becomes visible to your partner only after they have answered the same prompt. The same is true in reverse: you cannot read their answer until you have written your own.

Your partner does not see:

• Your password or your sign-in method.
• Your date of birth.
• Your push token or anything else about your device.
• Anything we collect for diagnostics.

5. Unpairing

Either of you can end a pairing. When you do, the couple identifier linking your two accounts is broken, and neither account is paired any more. Your own account, and everything about it that is not shared, is untouched.

What happens to the moments and calendar dates already in your shared space — whether they stay visible to your former partner, return to whoever added them, or are removed for both of you — is described below.

6. Account deletion

You can delete your Pairmest account whenever you want, from inside the app or by emailing us. Deleting it removes your account record, your email address, your date of birth, the moments, calendar dates and prompt answers you added, your push token, and the pairing link to your partner.

Full instructions are on our account deletion page, including what we keep afterwards and how long it takes.

If you were paired when you deleted your account, the pairing ends.

7. Third parties

A short list, and it is the whole list.

• Google Firebase — Analytics, Crashlytics and Cloud Messaging, as described in §2.
• Apple and Google — only as sign-in providers, and only if you choose to sign in that way.

There are no advertising networks. We do not sell your personal information, and we do not share it for cross-context behavioural advertising.

8. Retention

We keep your account and the things you have created for as long as your account is open. When you ask us to delete your account, we delete it, and we do not keep it afterwards for our own use.

Some records take a little longer to disappear completely — backups roll over on their own schedule, and we keep a minimal record of the deletion itself so we can show it happened. We keep nothing longer than we need to.

9. Children

Pairmest is not for children. You must be at least 13 years old to have an account, which is why we ask for your date of birth when you sign up. We do not knowingly collect information from anyone under 13.

If you believe a child under 13 has an account, emailhello@pairmest.com and we will delete it and the information attached to it.

10. International transfers

Pairmest uses Google Firebase, which runs on Google’s infrastructure. That means your information may be stored or processed in a country other than the one you live in, including countries whose data protection laws differ from your own. When we transfer information this way, we rely on the safeguards our providers offer for international transfers.

11. Your rights

Wherever you live, you can ask us to do all of the following, and we will:

• Access — tell you what we hold about you.
• Correct — fix anything that is wrong.
• Delete — remove your account and its contents. Seeaccount deletion.
• Export — send you a copy of your information in a portable form.

Email hello@pairmest.com from the address on your account and we will take care of it. We will not charge you or make it difficult, and we will not treat you differently for asking.

Depending on where you live, you may also have the right to object to or restrict certain processing, and to complain to your local data protection authority.

12. Changes to this policy

If we change what we collect or what we do with it, we will update this page and change the “Last updated” date at the top. If the change is significant, we will tell you in the app or by email before it takes effect, rather than letting you find out later.

13. Contact

Questions about this policy, about your information, or about anything else: emailhello@pairmest.com.

You may also want to read our Terms & Conditions.